The appliance manufacturer has said that the problem is due to a connector component not supplied to specification. Use of this connector, says White Knight, can potentially lead to overheating, and if left unresolved, could create a potential fire hazard.
White Knight is currently writing to customers to notify them of the fault. The company has also issued a list of models and serial numbers for the dryers affected, which we’ve reproduced below. Read on to find out if your dryer needs to be replaced.
Which? has tested the 77AW – one of the tumble dryers affected. The review has been updated to include White Knight’s safety notice and you can find out more about this machine by reading our .
How to check if your dryer needs to be replaced
To find the model number and serial number of your dryer, open the door and look for the rating plate just below the main opening, on the outside of the dryer as shown by the picture to the right.
Both the model number and serial number will be on this plate, cross-reference it against the models above.
If you find you own one of the dryers affected, you need to stop using your dryer and unplug it straight away. Then contact White Knight using the details below.
If you have any questions or you have one the affected dryers, you need to contact White Knight on 0800 952 1102 if calling from the UK or 1800 844 165 if calling from Ireland.
