Salford Royal NHS Trust achieves second outstanding rating


A Greater Manchester NHS trust has become the second in England to receive two consecutive ratings of outstanding from the Care Quality Commission.

Following an inspection in April and May, Salford Royal NHS Foundation Trust was found to have outstanding leadership, responsiveness and caring.

Inspectors gave the the trust a good rating for “safety and effectiveness”.

Chief executive Sir David Dalton said it was “great” the CQC had acknowledged the effort staff put in.

The inspectors also looked at the trust’s main institution, Salford Royal Hospital, which was also rated as outstanding for a second time.

‘National exemplar’
They found the trust’s staff were “kind, caring and respectful”, its services “met the needs of local people” and its leadership was “experienced” and “promoted a positive culture”.

They also praised the trust’s work with dementia patients, pointed to its “innovative medicines and pharmacy projects” and said it was a “national exemplar for integrated care”.

However, inspectors also found some room for improvement.

They noted complaints about surgery were “not always responded to in a timely way”, there were “some cultural and staff morale issues in outpatients” and the “storage of medicines was not always consistent”.

Sir David said the consecutive ratings “say something about what the staff contribute to the hospital and our community services”.

He added that it was “great for the city of Salford and great for the NHS in Greater Manchester”.

The only other trust to receive two consecutive outstanding ratings is Northumberland Tyne and Wear NHS Foundation Trust, a mental health care provider.

About the author

Olivia Wilson
By Olivia Wilson


Get in touch

Content and images available on this website is supplied by contributors. As such we do not hold or accept liability for the content, views or references used. For any complaints please contact Use of this website signifies your agreement to our terms of use. We do our best to ensure that all information on the Website is accurate. If you find any inaccurate information on the Website please us know by sending an email to and we will correct it, where we agree, as soon as practicable. We do not accept liability for any user-generated or user submitted content – if there are any copyright violations please notify us at – any media used will be removed providing proof of content ownership can be provided. For any DMCA requests under the digital millennium copyright act
Please contact: with the subject DMCA Request.