TagDeaf woman

Deaf woman repeatedly called by NHS Test and Trace despite checking ‘contact by text’ box

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A deaf woman was repeatedly called by NHS Test and Trace, despite clicking a box asking to be contacted by text during a period of quarantine. The woman, who had returned from overseas and was isolating in according with rules, had clicked the option to be contacted via SMS and explained that she was unable to hear. She toldThe Independent she went on to receive numerous calls from the NHS Test...

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